ROI Model

Accounts Receivable solutions are introduced with the goal of reducing the time to collect receivables, as well as eliminating bad debt. As such, the costs associated with these two activities are studied to understand where value (return on investment - ROI), is realized with an Imaging, Document Management and Workflow solution.

While every organization’s cost structure and procedures differ, most find the ROI centers on the following items:

• Supporting document collection - getting them into the Head Office (time, transportation)
• Invoice assembly - matching invoices with supporting documents (time)
• Cost associated with searching for missing documents
• Invoice transmission (printing, mailing etc.)
• Costs associated with customer queries interruptions
• Delayed / disputed payments
• Document filing costs
• Storage costs (from filing cabinets to office space)
• Photocopying / courier costs
• Audit costs (document searching, photocopying, re-filing)

Each of the items above can be measured in terms of cost both before and after the implementation of an Accounts Receivable solution.

Streamlining the document collection and invoice assembly process can be the greatest value, though some organizations say that electronically distributing their invoices is saving them significant amounts every month.

If you either know or can estimate these costs, Imagine would be happy to work with you at no charge to create your own ROI model for an Accounts Receivable Imaging, Document Management and Workflow solution.

Our Document Management partner Hyland Software (makers of OnBase) have provided several Case Studies to share other organizations’ AR solution stories with you.